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Novo

Terms of Service

Last updated: 10 August 2026 · Effective: 10 August 2026

1. The agreement

These Terms are a binding agreement between you and iExtendLabs, DHA Phase 4, Lahore, Pakistan (“Novo”, “we”, “us”), covering the Novo mobile app for iOS and Android (com.novels.novo) and this website (together, the “Service”).

By creating an account, signing in, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use Novo.

2. Eligibility and accounts

3. Licence to use Novo

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Service, and to read the content in it, for your own personal, non-commercial use. We reserve all rights not expressly granted. The Novo name, logo, app design and software are ours.

4. The content you read

Novo publishes works that are in the public domain, together with original Urdu and English translations, adaptations, editorial material, chapter formatting and cover artwork. Those translations and materials are our property or licensed to us, and are protected by copyright even where the underlying work is not.

You may not copy, redistribute, republish, sell, rent, scrape, mirror, or create derivative works from Novo content; remove copyright or attribution notices; or circumvent any access restriction, including chapter locks and premium-novel locks.

Novels may carry age ratings and mature-content warnings. Read them before you read the novel, and do not rely on Novo to filter content for a child.

Copyright complaints

If you believe content on Novo infringes your copyright, email games@iextendlabs.com with: the work concerned, where it appears in Novo, your contact details, a statement that you believe the use is unauthorised, a statement that your notice is accurate and that you are the rights holder or authorised to act for them, and your signature. We remove infringing material and terminate repeat infringers.

5. What you post

You keep ownership of the reviews, ratings and comments you post. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, display and distribute them within the Service and in promotion of the Service, for as long as you keep them posted and for a reasonable period afterwards in backups. You are responsible for what you post, and you confirm you have the right to post it.

You must not post content that

Moderation, reporting and blocking

We may review, hide, edit or remove any posted content, and suspend or terminate accounts, at our discretion and without prior notice, where content breaches these Terms. Within the app you can report any review or comment with a reason, block another reader so their content is hidden from you, and delete anything you posted yourself.

We act on reports of objectionable content, and remove content and eject the offending user where warranted, within 24 hours of a valid report. Urgent matters: games@iextendlabs.com.

6. Coins, ads and unlocks

Coins are a virtual in-app item with no monetary value. They are not currency, not property, and not redeemable for cash or for anything outside Novo.

Advertising

Novo shows rewarded ads, occasional interstitial ads, and native ads in browsing feeds. Rewarded ads are optional: you choose to watch one in exchange for coins or an unlock, and declining costs you nothing you already had.

You must not interfere with ad delivery, falsify ad completion, or use automation, bots, emulators, VPN manipulation or modified clients to obtain rewards. Doing so is grounds for removing coins and suspending or terminating your account. How ads use your data, and the choices you have, are described in the Privacy Policy.

7. Acceptable use

Do not: reverse engineer, decompile or tamper with the Service; access it by any automated means; probe, scan or breach its security; extract content in bulk; interfere with other readers; resell or commercially exploit any part of it; or use it to break the law.

8. Notifications and communications

If you enable reading reminders, Novo schedules them on your device; you can turn them off in the app or in your device settings at any time. We may also send you service email — password resets, security notices, and material changes to these Terms.

9. Ending your use

10. Service availability, disclaimers and liability

The Service is provided “as is” and “as available”. We do not guarantee it will be uninterrupted or error-free, or that any particular novel, chapter or feature will remain available. We may change, suspend or discontinue any part of the Service, including the coin economy, at any time.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost data, lost coins or lost profits. Our total aggregate liability for any claim relating to the Service will not exceed the greater of USD 50 or the amount you paid us in the 12 months before the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, or fraud. Some jurisdictions do not allow these exclusions, in which case they apply to you only as far as the law permits, and your statutory consumer rights are unaffected.

11. Indemnity

You agree to indemnify and hold us harmless from claims, damages and reasonable costs arising from content you post, your breach of these Terms, or your misuse of the Service — except to the extent the claim arises from our own act or omission.

12. Governing law and disputes

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law rules. Disputes will be resolved in the courts of Lahore, Pakistan — unless mandatory law where you live gives you the right to bring a claim in your local courts, which it may.

13. App store terms

Novo is distributed through the Apple App Store and Google Play, and their terms also apply to your download and use.

Apple. These Terms are between you and us only, not Apple. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support for it. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the app, including product liability, regulatory non-compliance, or consumer-protection claims, nor for third-party intellectual-property claims. You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and are not on any US Government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Apple’s Licensed Application End User Licence Agreement also applies where relevant.

Google. Google is not a party to these Terms and is not responsible for the app.

14. Changes to these Terms

We may update these Terms. Material changes will be announced in the app or by email before they take effect. Continuing to use Novo after they take effect means you accept them.

15. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If a provision is held unenforceable, the rest continues in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger or sale of assets.

16. Contact

games@iextendlabs.com — support, content reports and copyright complaints.
iExtendLabs, DHA Phase 4, Lahore, Pakistan